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Recently purchased USB760 Novatel Wireless modem for small office to share. Setup of VZAccess Manager ("VZAM") software went fine. Since we share the device, and I have a Blackberry 8330, I subsequently added the tethering option to my account (USB Modem is also on my account). Is there a way to install both devices on one version of VZAM so that I may choose which one I would like to use as I may not always have the USB modem? I have successfully installed the VZAM for the USB760 and tried running the "Run Wizard" function under "Options" but it crashed when I selected the "Data Cable" option. I then uninstalled the VZAM for the USB760 and isntalled a version of VZAM for use with the Blackberry. This alllowed me to use the BB but then when I tried to add the USB Modem under "Run Wizard" it never recognized that it was even plugged in (even though Windows did). Bottom line... is it possible to have the option of using both devices without having to uninstall/reinstall VZAM depending on which device I take with me? Thx in advance for any help.
There is a way to accomplish this, however I doubt that VZAM will be able to do it. XP/Vista (based on your message, I cannot tell) can handle multiple dialing on multiple modems, simultaneously if desired.
First, connect both the BB and the USB modem and check if Windows sees both of them: Control Panels> Phone and Modem Options. The "Modems" tab should display all connected modems. If both are there, continue below.
To set up a manual dial up connection in XP/Vista: Network Connections> New connection wizard Connect to internet Set up manually dial-up modem Name it whatever you like Phone number is #777 The username is email@example.com The password is vzw3g.com
Note: If you have only one modem connected, the wizard won't ask you what modem to use. The phone number you set in the username MUST match the phone number of the modem dialing out. You can always create the dialer with the username of the number you want to use, but choose the modem you don't want to use. Then, change the modem after it creates the dialer (Network Connections> Right-click on the connection> Properties> Modem to change).
I bought a second modem for my desktop and it is a used one so it has an old number attached to it (I'm guessing the previous owner). I tried to change the number to my number in VZAM but that did not work. So I tried your method below, but it is still unclear to me how to use this modem with my new number. When I try to dial in, it says my username and password are incorrect. Would I have to call verizon to resolve this ? Will they charge me for two accounts for two different modems ?
Yes, please call Verizon Wireless customer service. Tell them you wish to change the ESN/MEID on your account (whichever number you are using for your data device/modem).
If you want to use both modems at the same time, each would have its own number and billing. You can swap back and forth between the two, but that would require changing the electronic serial number (ESN) or mobile equipment ID (MEID) on the mobile number. You see, each device, handset, modem, whatever you would like to call it has a phone number. Only one device can be attached to a phone number at any time, however up to two phone number can be attached to a device at any time (say you want a phone with two numbers, one business one personal, you can switch between the two).
To answer you original question, yes you can managed multiple modems with XP (not VZAM) assuming all modems have their own phone number and billing. In the XP dial-up settings, you would enter the valid phone number for each modem. The username must match the modem's phone number.