Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Why does it take up to an hour to connect?

I just upgraded to a 4G modem (Novatel USB551L), and find myself trying for up to an hour on most days to finally get a connection.  More specifically, the modem connects, but only sends and never receives, making the connection useless, because nothing will load.  I disconnect/connect for 20 minutes to an hour, before I finally have success.  This never happened to me when I had the 3G modem.  


Any ideas? 

Re: Why does it take up to an hour to connect?

Did you ever get an answer to this question? I, too, am having the same problem with my USB551L and so far, Verizon's phone support hasn't been able to help me. I never had this issue w/my 3G aircard.:smileysad: