mifi 2200 problem

[runnercc123]

I am having problems with my mifi 2200.  It will not work.  It shows a solid red light when it will turn on, or with a different battery it will show a solid green light but will not work or connect to vz or anything.  I do not know what is wrong with the device but it does not seem to work at all. Please, does anyone have any suggestions.  I have tried resetting the device and all sorts of things but nothing seems to work.

[ChaunceyM_VZW]

We are sorry to hear about the problems encountered with your MiFi 2200. We will need to speak with you so that we can troubleshoot and find a solution. I will send you a personal message. Please reply and include your Verizon Account information and the best time to contact you. 

ChaunceyM_VZW Support

[JerryBlade]

I am having the exact same problem. Who can I contact to resolve this issue?