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Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
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terrible customer service
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DOES ANYONE KNOW HOW TO CONTACT A HUMAN BEING ON THE PHONE THROUGH VERIZON CUSTOMER SERVICE (WIRELESS PHONE)?
GOT TO BE THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED.
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Re: terrible customer service
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Not applicable
03-03-2014
03:47 PM
Call *611 or 1-800-922-0204 and either press option 4 or just keep hitting 0 (zero) that seems to be a shorter wait.
Good Luck
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