wireless broadband card
viki
Newbie

we had an online offer to "upgrade" our verizon broadband card connection, i followed the steps and the last one asked if I wanted to delete the old verizon icon and i said yes, now the new connection is dial up and i can't use the broadband connection, am i missing something???

 

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Re: wireless broadband card
Not applicable

Call Verizon customer service.  They should be able to help you figure it out.

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Re: wireless broadband card
MorganB
Specialist - Level 1

Which wireless card do you have? Do you still have the VZ Access Manager icon or was the icon the one that was deleted? You may need to download  VZ Access Manger again.

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Re: wireless broadband card
Not applicable

Are you talking about the icon on your desktop?  Go into Programs and click on VZAccess Manager there.

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