Can't mark post as a solution
SynthpopAddict
Contributor - Level 3

For some months now I do not see a button next to any posts which will allow me to mark them as a solution.  Obviously the process still works for some.  I'm using a PC to access the forums with the Firefox browser.  If someone else has marked a post as a solution, I do get the "Helped me too" button at the bottom of the post.

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I'm not a Verizon employee, just another customer trying to help.
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1 Solution

Correct answers
Re: Can't mark post as a solution
tikibar1
Community Leader
Community Leader

From the 'Getting Started/FAQs':

"You can mark a solution as accepted only for questions that you've posted (you started the thread). Community moderators can also mark one of the replies to a message as an accepted solution"

 

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Re: Can't mark post as a solution
tikibar1
Community Leader
Community Leader

From the 'Getting Started/FAQs':

"You can mark a solution as accepted only for questions that you've posted (you started the thread). Community moderators can also mark one of the replies to a message as an accepted solution"

 

Re: Can't mark post as a solution
SynthpopAddict
Contributor - Level 3

Thanks @tikibar1 !  For once, I got the mark post button and marked your post.  Appreciate the clarification.

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I'm not a Verizon employee, just another customer trying to help.
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