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Been on hold for over an hour trying to reach a supervisor regarding my account. Costumer service is absolutely horrible! This is an every month thing! Formal complaint
The last thing we want is for you to keep dealing with this, Danielle6375. We're sending a private message your way so we can help you get a solution.
-Cait
We value your time and want to ensure you're set up for success in the future. We sent you a Private Message, but it looks like our conversation was cut short. If you still need us, please feel free to reply to our PM. For more information on different ways to contact us - including scheduling a callback during a time that works best for you please review the following link: https://www.verizon.com/support/contact-us/ -Red
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