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10/18/11 droid 2 update

x0steph716
Enthusiast - Level 2
‎10-19-2011 02:57 PM

I got the new update and now it is HORRIBLE!!!!! I can't end a call unless I take my battery out, it keeps shutting off by itself, and now it wont hold a charge. This is really getting me mad. Why are we paying so much a month for Verizon service if it isn't even working???? This is ridiculous. How am I supposed to use the new update if it wont even stay on???

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Not applicable
‎10-25-2011 10:28 PM

I can definitely understand how frustrating it can be to have software update crash your phone.  I have done that on my phones before.  Most of the time it is a corrupt install, the best way to resolve this is to do a master reset on the phone and it should resolve and issues with the update.  Here are the instructions to do to that:

 

  1. From the main screen, touch menu tab
  2. Touch Settings
  3. Touch Privacy
  4. Touch Factory Data reset
  5. User has the option of Erasing SD Card - if desired check "Erase SD Card"
  6. Touch Reset Phone 
  7. Touch Erase Everything

If the master reset doesn’t work please PM your name and number and I will see what options we have for you.  I hope this helps.  Thanks.

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Not applicable
‎10-25-2011 10:28 PM

I can definitely understand how frustrating it can be to have software update crash your phone.  I have done that on my phones before.  Most of the time it is a corrupt install, the best way to resolve this is to do a master reset on the phone and it should resolve and issues with the update.  Here are the instructions to do to that:

 

  1. From the main screen, touch menu tab
  2. Touch Settings
  3. Touch Privacy
  4. Touch Factory Data reset
  5. User has the option of Erasing SD Card - if desired check "Erase SD Card"
  6. Touch Reset Phone 
  7. Touch Erase Everything

If the master reset doesn’t work please PM your name and number and I will see what options we have for you.  I hope this helps.  Thanks.

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rondallowens
Newbie
‎10-26-2011 01:32 AM

Hi there,

 

So, is the current Gingerbread update that was rolled out a few days ago (DROID2 GLOBAL) a "corrupted install"?

 

I can't seem to find out too much on this...  Ever since the last "Update" to Gingerbread came and upgraded us, the Google browser

DOES NOT WORK!!!!

 

Thanks,

 

Ron Owens

 

 

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DC827
Newbie
‎10-26-2011 02:22 AM

I just got an update today and now all my FB contacts are in my phone contacts and I can't seem to figure out how to hide them again there are now over 300 people in my phone list.

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droidkevin
Newbie
‎10-26-2011 10:35 AM

I have a Droid Pro and a Droid2 Global  after the gingerbread update apps on both phones have so many forced closes it is ridiculous.  The Droid2 can't send text messages over about 60-70 characters before forced close.  This upgrade is very unstable!  Stay away until Verizon gets it right. 

 

Is there any way to go back to the previous operating system?  I had no problems other than Google navigator and maps would not work on the Droid2

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