Child Item

Site Totals

61414 Questions Answered 270 Categories

2.2 - How to do a Hard Reset

jennymarie84

So I was told to ask how to do a hard reset to try to fix my phone since the 2.2 update.

Anyone?

Comments

y2kflhr

to the best of my recollection you turn the phone off, then turn it back on holding in the volume UP button, then you will get a menu, use the volume buttons to get to reset, and fire away, I used astro file manager to back up all my apps to my sd card, I reinstalled them from the market, but at least I had somewhat of a list of what apps I had, you will lose your custom made screens

jennymarie84

Will I lose all of my contacts? Or should I remove my SD card before doing what you suggested?

Thanks.

MrDew

As long as you have backup assistant youll be fine.it'll be like you just got the phone with 2.2 as far as the reset it is settings> sd & phone storage scroll to the bottom click factory reset and go from there. My sd card was never affected but you can take it out if your nervous

AZSALUKI

back up everything and remove the sd card. a hard reset will restore the device to exactly what it was when you bought it. apps, cntacts, pics, etc will be lost (everything on the phones memory anyway....anything on the sd card will still be there when you put the card back in after the reset). if you use backup assistant then you can go to your "my verizon" online accoutn and make sure all of your contacts are stored ther. if so, then you'll be able to retreive them. go to settings-->sd & phone storage-->factory data reset....to reset the device.

MrDew

Lol just beat yah.but yes that is a bit more in depth :smileyhappy:

AZSALUKI

lol

Android10

Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state—the state before you turned on the phone for the first time.

Software v2.1 & v2.2 - Hard Reset Option 2

Power device off

Press and hold VOL Down and Power button at same time until screen displays with 3androids at the bottom.

Press VOL down to highlight Clear Storage, press PWR Button to select option

Clearstorage

Delete All User Data?

<VOL UP> YES

<VOL DOWN> NO

Master Reset: Allows user to reset device back to factory settings.

Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state—the state before you turned on the phone for the first time.

Important: Make sure to back up important data you have on the phone before you reset your device.

(Software v2.2) To Factory reset the phone:

Note: If device is non-responsive, try a soft reset first by removing battery and power on device.

From the home screen, touch Menu

Touch Settings

Touch SD & phone storage

Touch Factory data reset

Tap Reset phone or Reset phone & internal storage

Tap Erase everything

(Note: Reset may take anywhere from 1 - 10 minutes for reset and restart depending on amount of data on device.

Child Item