1. Backup everything you want to keep. Any non Market apps, make sure you backup, for most market apps, you can reinstalll after hard reset. If you use a launcher, backup your settings.
2. Goto menu>settings>SD and phone storage>factory data reset
EVERYONE SHOULD HAVE DONE a FACTORY RESET (in cpas for those who have yet to do it and have problems!) when they updated. Most people who didnt have problems did so.
ditto the deleting the app killers. i would stop short of stating that EVERYONE SHOULD HAVE DONE a FACTORY RESET (lol...my ears hurt after that framcire). i did no factory reset and and have had no issues. runnin 2.2 and it's fast and smooth. if you have problems, then sure...try a reset. but there is no need to reset for those of us that have had no issues at all. i know it seems like everyone has problems when you come to a frum and see the threads. it was also foolsish of a verizon employee to state that everyone is having problems. the fact is that while "many" people did have problems (as is the case with EVERY update. go look at any device's forums at date ranges right after an update) "most" people did not. i don't know how many units were sold, but it was 200,000 the first week, so i'm guessin that by now, well over a million incredibles are being used....and yes, a handful of people are having problems. what you don't see in the forums or in the stores are the hundreds of thousands (or possibly even a million +) incredible users that have experienced no issues.
Here are steps for a Factory Reset: Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state—the state before you turned on the phone for the first time.
Important: Make sure to back up important data you have on the phone before you reset your device. If device is non-responsive, try a soft reset first by removing battery and power on device.
The DROID Incredible works and is still a good phone since the 2.2 update. However, it was an awesome phone before the update. No one in any forum, at Verizon, HTC, etc.... can prove otherwise! I have many issues since the update, that Verizon and HTC both are unable to fix. Both Verizon and the HTC reps were good to deal with, but could not give me any fix. The Verizon rep hinted to an update, but could give no eta.
Why would a Verizon rep hint to an update if there are no problems!!?
Problem....Exchange email....has anyone been able to use company exchange email after update?(worked great before)
Verizon's Answer: Had me try some very basic things....Kept me on hold......person stated was waiting for htc rep!?...got back on phone and said htc was working on fix/update???
HTC Answer: The update included new security measures that block some exchange servers and it must be a problem with our server? I advised email works on my bosses new iphone and our IT guys iphone and don't feel like getting into the which phone is better debate. HTC also advised me to get the touchdown app, when i said that doesn't work since update either, they advised me to look into the K9 app? After a liitle runaround, there rep also hinted to an update in the future with no eta.
Problem.....I am not able to delete apps that i don't want(amazon mp3, vznavigator, skype, myverizon, etc....) The phone still works good even with the apps always auto starting, but just doesn't make any sense to me.
Verizon...no way around... same answer with HTC...
HTC and Verizon both say you can not return to 2.1 but if you do(3rd party, not from them), you will lose all support and warranty.
Also both Verizon and HTC acted like I was the only one having an issue, and I asked them if they ever read there own company forums...they replied....sometimes????
Yeah, I am still not understanding the purpose of this release ...I fail to see any enhancements, only more required maintenance to the phone to make is useable, sure the internet is about a half second faster but the overall performance has decreased dramatically. I agree with a previous post, why can't we turn off apps we choose not to use on our own phones? The only way my phone is useable without a charge for more than 2 hours is having very minimal apps downloaded, no syncs and no widgets ...which is my opinion defeats the purpose of what it 'does'
I am on DINC number 5 and to hear there is no urgency for a patch fix release is ridiculous. VZW keeps telling me, 'Google would not release a software that doesn't work', but since so much has been invested in these Google phones, they have no choice to convince themselves this is a solid phone. Kind of makes you wonder if the release was intentional to pave the way for a 'new and improved' HTC phone ...much like Motorola did with Droid 2/Droid X.
I don't know, there is much frustration on my part because I either have to stick with a phone that is subpar, or shell out several hundreds of dollars for a different phone. I find myself constantly reading post on here, and several other forums for any suggestions and have done EVERYTHING suggested other than going outside the warranty by going back to 2.1 and nothing seems to work.
Totally disappointed in this phone ..havent had this much sadness since the Blackberry Storm 1