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2 Issues

I am a novice when it comes to the HTC Droid Incredible. That admitted, I have increasing problems with device and am rapidly losing functionality. Tried to use forums on Motorola site but am in a circular pattern. Please help.

1. I continue 2 use my hotmail acct 4 emails. However when I attempt 2 forward any email 2 anyone, it comes across as gobbledgook?

2. Everytime I try to access my bookmarks, I get a "force close" that states that "process com.android.browser" is forced to close. What is happening? How do I address this?

Having posed those ?s, I am thrilled 2 have a forum site that works.

I appreciate any suggestions.

Comments

kburnsnp

Forgot something, please forgive.

When I looked at Motorola site, the only Droid options were: Droid, Droid 2 and Droid X. Is the HTC Incredible known by one of those? If these r really **bleep**, I am sorry.

dadsterflip

HTC droid incredible is made by HTC. need to go to HTC website

AZSALUKI

neither of those issues sound good at all. i've had no issues with forwarding emails, and my browser shortcuts have never force closed? you can try to reset the phone and hope everything works fine again (hard reset)....but you will have to set everything back up again. i suspect this will be vzn's answer if you take it into them and show them the issues, as it seems to be their solution for every problem. hopefully, you don't have a bad device?

gibsoncreek1615

I bought an lg phone in july of 2009 and since then i have had to replace it six times it is not a good phone spread the word dont purchase one you will be glad i told you

AZSALUKI

that's sort of vague. i had an env touch and the rest of my family had the env's....no problems.

kburnsnp

Thank-you. I had thought all the Droids were made by Motorola. I will research at HTC site.

kburnsnp

Thank-you. I will try that. I guess I have 2 as it is a big functionality issue.

I have disappointingly read several entries, on different sites, that phone replacement has been necessary & takes a lot of time.

Thanks so much 2 all who have taken the time 2 read & respond.

AZSALUKI

it no longer takes much time to replace it. there was a severe shortage of the incredible (as it is pretty incredible when you get a working unit) for months. since the droid X and droid II were released, there is no longer the extremely high demand and low supply. you should be able to get a replacement in a matter of 2-3 days. but a factory reset would be worth a shot if you don't want to wait a few days. search "hard reset" or "factory reset" to find out how to do it. the reason i mention this is because if you're going to get a replacement anyhow, you would have to set it all back up again anyway.

kburnsnp

WOW! Contacting HTC about problem was easy. Hope I get a response. Thanks again.

kburnsnp

Thank-you. I did the hard reset & so far, I am again functional!!!

AZSALUKI

glad it helped (so far)!!!

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