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3G symbol is not on my phone anymore
blossomNC
Newbie

I have a DROID X and a few hours ago the 3G symbol went away. I did not download, add or remove applications.  I have removed the battery, restarted it and still nothing.  Any tips or anyone else having this problem?

Thanks

Tags (1)
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Re: 3G symbol is not on my phone anymore
bearone21
Legend

can you connect, did you select wi-fi by mistake?

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Re: 3G symbol is not on my phone anymore
vzw_customer_support
Customer Support

Hi blossomNC,

Are you still not seeing the 3G symbol on your phone? Did you try the suggestion bearone21 provided?

Are you able to make/receive calls and access the Internet on your phone?

Let me know if you are still having any issues and I'll be more than happy to further assist you.

John B

Follow us on Twitter @VZWSupport.

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Re: 3G symbol is not on my phone anymore
mccozad1
Newbie

I am having the same issue. I did not change anything and I am still not able to use the internet or get any emails unless I am using wifi. It just started this week and I have done the same thing as listed above. I can make/receive calls and text messages.

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Re: 3G symbol is not on my phone anymore
vzw_customer_support
Customer Support

@mccozad1 - Since you last posted, has your 3G service returned? Have you tried placing your phone into airplane mode, and then turning that feature off to see if your 3G data returns? Have you tried a master reset?
Let us know as we'd like to help you as best as possible.

Thank you and take care.

NicandroN_VZW
Please follow us on Twitter @vzwsupport

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Re: 3G symbol is not on my phone anymore
mccozad1
Newbie

I have it working again.

Thanks

Connected by DROID on Verizon Wireless

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