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my Droid Bionic has been disconnecting its 4G at random times and very often. When its using 3G, it seems much faster than the 4G connection as well. I would definitely appreciate some help or advice on what i can or should do. thank you.
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I have the same problem in the Chicago area...also on a Droid Bionic. If I run SpeedTest, I have about a 50/50 chance of it completing without a data disconnect. First noticed this happening yesterday while using Navigation. I rebooted today and removed the battery. No change, and very frustrating.
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I'm in Southern California and 4G also drops when doing anything that requires data. I also have the Droid Bionic. Hopefully this gets resolved soon because it's very frustrating...
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There is a maintenance update available for the DROID Bionic. It might take a week or two to reach your device, but you can certainly check to see if you can pull it down to your phone.
http://m.androidcentral.com/droid-bionic-now-receiving-small-ota-maintenance-update
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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I finally received the 5.9.905 update. I am still frequently being disconnected from 4g. If I switch to 3g, then it is completely stable...I just cannot stand the 3g speed after zipping along on 4g.
Other than this small group, I don't see complaints reported any where else. Is it just Bionic owners with this problem? Just users in a certain area/region? If anyone else is experiencing 4g disconnects, please state your device and market. I've had this behavior for a week!
Droid Bionic - Chicago area
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I'm in Savannah, GA and having the same problems and have so since I got the phone last November but it seems to be getting worse. I hardly ever have a strong 4G signal and my phone does not toggle (for lack of another word) between 4G and 3G which means I'm left with Zero G! I hope the update arrives soon, but as usual I'm sure the south will be the last to see it!
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4 bionic users in my department. All of us have started getting frequent disconnects from 4g starting in the last couple of weeks. I also have a 4g aircard at my desk, but don't have any problems with it maintaining connection.
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i got the update for my bionic but there's still frequent disconnecting. anyone else getting this?
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Yes. I received the update 5 days ago and still experiencing the same problem on my Bionic in the Chicago Area. I've switched to 3g which is completely stable on my device.
Wolf - what market are you in?
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i'm in the central valley area in california
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Just found a similar discussion with the same issues in a Motorola Razr forum.
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Over in the Razr forum, VZW Support recommended installation of an app called Restore Connectivity Settings. Some users say it resolved their issue. For others, it did not. App is written by Motorola for Razr, so cannot be installed on Bionic.
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I was ok after the update for a couple of days, but today I started to have trouble with 4G dropping out again. The problem only seems to be with Motorola devices because my daughter has an LG phone and she has no problems.
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Feeling your pain here in Los Angeles as well as others too:
https://community.verizonwireless.com/thread/775204
I've had 2 BIONICs both with the latest updates and still having disconnect issues. Might be me just being stubborn, but I just think its silly that support recommended that I switch to CDMA only since its been stable. I might as well kept with my DroidX in that case.
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Also in L.A. (Westside - Southbay to Beverly Hills)
My Data Connection problems started with the application of the .905 update. Calls to tech support have been pleasant but unhelpful.
VZW shipped a new SIM which I will try but, I don't think it's the SIM. Anecdotally from other online sources, there are programming changes occurring (Bionic and Razr) in anticipation of ICS.
If this problem mirrors the past; all will become clear once the problem is resolved - unfortunately well after many of us have spent hours trying to 'fix' a device that isn't really broken but certainly appears to be broken.
😉
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i found this and tried it out, so far, it's been working out just fine, but then again, it's only for about 20 or so minutes. This isn't my actual work, just something i found off an actual Bionic only forum.
"I discovered that if you put the phone into airplane mode, power down. Power up, wait for the apps and everything to boot up, like a solid boot up. Airplane mode will still be engaged, turn it off, while you do this, take a look at your lte signal do a glitch, it flashes from one set of bars to another. One set apears to have more bars, that are finer.
They quickly disapear and you see your usual four bar 4glte signal. At this point, if in a good coverage area(i have two bars al the time at home) I can almost guaruntee your phone wont skip a single beat. I am amazed that this worked so well. I mean, i do not in anyway want to refuse the new hardware i am receiving and becoming a bionic vet... But the fact of the matter is, since i bought my phone on luanch day, it has NEVER worked this good."
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unfortunately this didnt last too long oh well, guess we need to search even more for a fix....
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I have the Thunderbolt and have had issues with 4G dropping in Chicago as well. I had no issues in NYC or Maryland but its happened pretty consistently in Chicago. I did a factory reset but it didn't help.
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Same problem in Republic, MO would drop calls all the time, now the last few days I had no service in the afternoons then the phone started to reboot now in airplane mode can not turn it of so I have no service...
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H2OSkiBum wrote:
Same problem in Republic, MO would drop calls all the time, now the last few days I had no service in the afternoons then the phone started to reboot now in airplane mode can not turn it of so I have no service...
Your connection might be affected by the fact there is testing going on in your area for a future expansion of the 4G LTE network in that area. Press Release
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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So here is another way to get by and still use 4gLTE until Verizon determines the source of data connectivity issues experienced by their customers.
I came across the turn-airplane-mode-on-powerdown-power-up-wait1minute-airplane-mode-off solution...and just like the powerdown-remove-battery+sim-card-wait5minutes-reassemble-powerup solution, it worked great...but eventually data disconnects returned. I realized that the initial data connection/authentication to LTE was stable. It was my phone's later attempts to reconnect that would not remain stable. I had my Bionic's settings-battery and data manager-battery mode-custom battery saver set to turn-off data during peak hours after 15 minutes (I did this originally to extend battery life by only having the antenna powered on when needed). I changed this setting to Always On (selecting Performance Mode will do the same), then turned the phone off/on. I did this 10 days ago, and I have only once experienced the data connection flashing from blue-white-gone-white-blue-white-etc since. BUT WHAT ABOUT BATTERY LIFE?-Impact to battery life is minimal as I am still able to make calls and moderately uses apps and still have more than 5% battery after 16 hours off the charger.
I still feel Verizon has a network problem to resolve, but I prefer this solution to leaving my phone in 3g, which does easily reconnect to the network whenever I wake the phone. This solution is not going to work well for someone that moves in+out of 4gLTE areas, or becomes disconnected from data entirely. It has worked well for me in the Chicago area as both work and home are in good LTE coverage areas.
