Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
4gLTE bluetooth problem
prodoggg
Member

I have had my Incredible 4g lte for about a week. It paired with my sync system in my ford fine at first but now the phone says "Unfortunately, the process com. android.phone has stopped." When I press ok then it says "preparing sim card" please help

0 Likes
Re: 4gLTE bluetooth problem
vzw_customer_support
Customer Support

Prodoggg, I'm glad you were able to get your device paired successfully, but let's figure out what's going on with your device now. Are you receiving this error when trying to connect to Bluetooth? Try clearing cache from Bluetooth Share on your device. Settings, Applications, Manage Applications, All, Bluetooth Share, Clear data/cache. Bluetooth Share should be listed twice. If still having the problem, delete the paired connection and pair again.

Let me know if you continue to have problems with Bluetooth.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: 4gLTE bluetooth problem
mobe1969
Member

MarquiaF_VZW

I have cleard data/cache on my phone.  I deleted the the paired connection and paired again several time I still cannot connect to my device.

Please help.

Message was edited by: Larry <Deleted>

<Post edited to comply with the .>

Message was edited by: Verizon Moderator

0 Likes
Re: 4gLTE bluetooth problem
coastalgal77
Member

My husband and I both have Droids and Fords. When he would get into my car with his Droid for some reason it would sync his and I would have to reset mine manually.

Go to your bluetooth on your phone under settings and see if it may need to be manually reset again.

That may be too simple but if you haven't... check it out.

We are spoiled with all this high tech stuff... I mean who woulda thought even ten years ago that we were complaining about our cars not being able to read our phones!!! But it's annoying when you pay for a service and and aren't getting it.

0 Likes