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503 80201: Getting Toke failed

bow350
Newbie
‎08-30-2011 11:25 PM

I have had my Gmail account set up for my phone for a while and today all of a sudden it was gone.  I cannot access market and cannot get my schedule from calendar.  I went to try to add an account and the gmail was definitely not there.  When I add it this message comes back "503 80201: Getting Toke failed" help!

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Ann154
Community Leader
Community Leader
‎08-30-2011 11:32 PM
Perhaps this thread will help.

http://community.vzw.com/t5/DROID-Incredible-2-by-HTC/error-code-while-setting-up/m-p/642391/highlig...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bow350
Newbie
In response to Ann154
‎08-30-2011 11:34 PM

I saw that thread and the problem is the account is not there to remove.  It is simply gone, then when I try to add account I get the error.

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KinquanaH_VZW
VZ Employee Emeritus
In response to bow350
‎09-02-2011 02:13 PM

Thanks for your input . bow350 , I was able to review your issue and found this issue has occurred with others who use the Droid Incredible 2. YOu can try clearing the cache and data history before performing a master reset. Steps are below to clear the cache and data history. I have also listed the steps to perform an factory reset.

 

Clearing Cache and Data history:

 

  1. From the browser main screen, select Menu.
  2. Select More.
  3. Select Settings.
  4. Select Clear all cookie data.
    Note Cookies are used to store information that helps personalize the Web browsing experience. Cookies may contain information including: website preferences, login settings, shopping cart contents and more.
  5. Select OK.
  6. Select Clear cache.
    Note Visited website content stored on the device. The cache enables the browser to download only the content that has changed since the last time a website was visited. Since the browser only downloads changed content, pages are loaded faster.
  7. Select OK.
  8. Select Clear history.
    Note A listing of URLs (website addresses) that have been recently visited.
  9. Select OK.

 

Factory reset:  Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.

  • From a home screen, select the applications tab (located in the lower left).
  • Select Settings.
  • Select SD & phone storage.
  • Select Factory data reset.
  • Select Reset phone.
  • Select Erase Everything.
  • Perform Initial Activation/Setup.
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