A lot of problems with my Bionic

Jaredk
Newbie

I am having a lot of problems with my Bionic and it is making me very dissastified.

 

1. My 3G and 4G service is going out.

2. My phone reboots randomly.

3. It gets very hot with little to no use.

4. Sound doesn't work sometimes.

5. Battery life is utter garbage.

6. The camera is horrible.

 

I've called up already and did a soft and hard reset. I am unable to send it in for repairs and they couldn't fix it at the store. I am very upset and either want a fix or I want to be able to trade it in for a new phone.

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MikeSobe
Contributor - Level 1

Jaredk wrote:

I am having a lot of problems with my Bionic and it is making me very dissastified.

 

1. My 3G and 4G service is going out.

2. My phone reboots randomly.

3. It gets very hot with little to no use.

4. Sound doesn't work sometimes.

5. Battery life is utter garbage.

6. The camera is horrible.

 

I've called up already and did a soft and hard reset. I am unable to send it in for repairs and they couldn't fix it at the store. I am very upset and either want a fix or I want to be able to trade it in for a new phone.


Hi Jaredk

 

3 and 5 are related, 1 and 2 may  be part of that as well.  The camera has terrible lag and all in all isn't that impressive but that's being addressed.  I haven't had or heard any issues with the sound cutting out.

 

Have you tried going to Settings > Wireless & networks > Mobile networks > Network Mode and select CDMA Only to see if that fixes any of the issues you're seeing?  Specifically the reboots and heat.

 

For the reboots I would recommend un-installing most of your apps and then slowly add them back until you notice the reboots start up.

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reallyniceguy
Contributor - Level 2
I live in a spotty 4g area. Turned off 4g service while im at home and it works fine. When I go to a good 4g area i turn it back on. 4g phones seem to have a problem in areas where there is more 3g than 4g.
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