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AOL Email not functioning now

Second major flaw in the first week. The AOL mail is not visible for either mine or my wife's phones although they were this weekend after the accounts were set up.

I tried to verify the settings, but the help in other posts did not match my menu. I have refreshed, resync'd, and restarted. I have attempted to install another account, remove the current account and reinstall but I get an error message that I have "invalid status 503 80318". Gmail works fine, but I do not use it. This is after my old phone was somehow restored in the account the day after I activated the new phone, thereby shutting down the data exchange completely. My confidence level in the phone and Verizon is dropping fast.

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AntonioC_VZW

WStollings wrote:
Second major flaw in the first week. The AOL mail is not visible for either mine or my wife's phones although they were this weekend after the accounts were set up.

I tried to verify the settings, but the help in other posts did not match my menu. I have refreshed, resync'd, and restarted. I have attempted to install another account, remove the current account and reinstall but I get an error message that I have "invalid status 503 80318". Gmail works fine, but I do not use it. This is after my old phone was somehow restored in the account the day after I activated the new phone, thereby shutting down the data exchange completely. My confidence level in the phone and Verizon is dropping fast.

Hi WStollings,

I understand your discontent. I would be frustrated if my email application did not work as expected. I checked my resources and the AOL issue outlined on your post is not listed as a known issue for this device. Please ensure that you have the latest software application installed on your phones. If you received the Upgrade to Gingerbread and issue started after the update try doing a Factory Reset as this tend to resolve most issues after a major software upgrade.

Please keep in mind that performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.

Additionally, if you want to avoid doing factory resets, an AOL Mail application may be available from the Android market that could resolve the issue without doing a factory reset. Please note that Verizon Wireless does not support third party applications and any third party application issues must be addressed with the application developer.

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