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Alarm when USB cable is hooked up?

I feel like an idiot, but when I hook up my Charge to my laptop via the included USB cable, if it is there longer than 2 minutes, a loud alarm goes off and won't stop until I physically force the phone to shut down. I've done this with other phones and never had this reaction. Am I doing something wrong???

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unknown

Morning, ErikaLaDawn!

Well this is one I have not heard of! Congratulations! :-)

I do have a few questions for you. Does anything display on the screen when the alarm goes off, phone or computer? I assume the alarm is coming from the phone? Was the force shut down just a battery pull on the phone? I can only suggest a master reset. Go to Settings>Privacy>Factory Data Reset>Reset Phone>Erase Everything. After the phone reboots, it will have an on-screen activation set up. Please backup your info via Google and/or SD card before the master reset.

Please reply back if the issue persists.

Thank you!

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