Android 2.2 Update Still Not Available?

[Huzrjim]

Droid X purchased early this year.  I continue to check for updates, hoping to get 2.2, but all I see is this message: "Check for update was not available at this time.  Try again later."

I took the phone into the Verizon store where I purchased it, but their answer was that the 2.2 update was not available for my phone, yet.  Did not know when it would be available.  That was mid November. 

So has Verizon not pushed it out everywhere, yet?  Or do I have another issue with my phone?

[mortb]

You should have received 2.2 automatically. I don't know why you were told that your cell phone is not ready for iI. I would do a little checking. Go to Settings>About Phone and check to see what Android version you already have. If it doesn't say 2.2 tap System updates.If you already did that, I would suggest checking your apps. It could be that one of your apps is preventing you from downloading 2.2.

[Huzrjim · Accepted solution]

OK - here is what I have done to date.  I did a factory reset on the phone to delete all of my downloaded apps.  Once back up and running I checked phone Android version and I have 2.1 update 1.

I went to system update and now I get " Your device is up to date!  No update is necessary at this time."

I tried it with just 3G and also with WiFi enabled.  Same thing. 

Guess I'll go bug the Verizon store folks again.

Thanks,

Jim

[crb79]

You don't have an "unofficial" update on there do you?  This would be the only thing that should be blocking it if you removed all your apps and it still didn't download.

[Wildman]

Also if you used unofficial methods to remove unwanted apps from device or stopped them from running, all these methods would explain why you are having the issues you are having..  Not saying this is what you did but this can be a possibilty.

[Huzrjim]

No, nothing unofficial or unauthorized.  I'll drop in at the store next week and see what they say.  Thanks everyone!

[stilch]

I've got the same problem, and I got my Droid X the first

week they were available, back in the summer. I'm on the

phone with Verizon tech support now, trying to figure out the

issue.

[stilch]

I'm being sent to a Verizon store so they can flash the

software; if that doesn't work, they're offering to replace

the phone.

[stilch]

The store couldn't flash the software, so they did

a factory reset, and that seems to have solved the

problem.

[Huzrjim]

Success!!  I suspect doing the factory reset was the key.  I completed it Thursday evening, no updates would download on either 3G or WiFi.  So Friday when I'm not in a 3G area, I notice my phone is receiving an update.  Of course it took almost 3 hours to complete as the connection was so slow, but now I'm running Android 2.2.1.

Thanks everyone for your help!

[impaler80s]

Weird.  I got my DX in the  mail yesterday and it already had 2.2 pre-installed.

[junglerich]

This worked for me: http://www.droidxforums.com/forum/droid-x-help/12924-system-updates-issue-3g-sauys-check-updates-not...

The text (in case the link stops working):

"settings -> data manager -> data delivery -> social -> turn off the over wifi only; then reboot and the 3G "check for updates will work"