Has anyone experienced frequent crashing/restarting when you click on just about anything on the phone? It will start with a full battery, and if I do something to upset it, it crashes and suddenly I have no battery left. I would love some advice or tech help with anyone who's been here. Thanks!
Suddenly going to no battery after a crash sounds like an issue with the battery, or possibly a hardware issue with the phone. You may want to call Verizon tech support. If you are still under your one year warranty, or have the extended warranty through the insurance, they should replace it for free.