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Guess a factory reset is in my very, very near future. Can I do that if I can't turn off the phone? I tried removing the battery but it just reboots itself,
*** Note to everyone on looping BOOT every 3 minutes or so ***
Just talked to 2nd level tech support and did the factory reset. Even though it's a reset, Android 2.3 is there !!! Yeah!!!
Power down using the button.
Hold the up(volume) + Home button simultaneously... and Push the POWER button.
hold ALL 3 buttons until you get the SAMSUNG logo..... then let it go.... this will bring up the new setup button.
GOOD LUCK !!
I dont know the red droid eye (boot screen) seems to load a little bit longer for me...maybe its just me...but thats not a huge thing at all
averagejane,
Because you cannot turn off your phone try this...Remove battery, remove SIM card, and remove SD card.
Wait 2-3 minutes, all the time hugging your phone, and then re-install the SD card, the SIM card, and then the battery.
Not sure but hope this helps. It cannot hurt.
JerryF
Well like so many here today is the say. The update came through even here in rural, 3G only Southern Oregon. Plan to do a reset then wait for the message again and update.