Anyone with Warranty experience?

poolecw
Newbie

I have a Motorola Droid.  The power button on top has become permanently recessed into the phone.  If I press the button really hard, I can still get the phone to power on and off.  I have Asurion insurance.  I have also had the phone LESS than one year.

 

My questions are:

 

Would this be covered under warranty?

 

Would there be a deductible if I got a replacement?

 

Would I be getting a refurbished phone or am I entitled to a new replacement?

 

Is the Asurion a waste of my money?

 

thanks guys,

Chris

0 Likes
Reply
1 Reply
poolecw
Newbie

Just as a follow up to my post, I ended up going to the Verizon store.  My phone was under warranty and was replaced complety  free of charge.  It was a refurb, but it looks brand new.

0 Likes
Reply