BIONIC is not performing well since JB
tysonef163
Enthusiast - Level 2

Since JB 4.1.2, my Bionic has been performing really poorly.  Not only my Bionic, but i've had Asurion send me 2 others since June 2013, because i figured it had to be an isolated problem- a bona fide defect.  But, no.  Even the subsequent refurbished units bogged down under normal use every day.  I get delayed functions and reaction to presses of the finger.  I have to go into Stock Recovery and set to wipe cache to get it to run smoothly again.  But, that only lasts a few hours. I don't really see the point in continuing to trade garbage refurbished devices with Asurion any more.  So, i now do this no less than twice per day as part of my daily routine.  That doesn't include a few regular reboots peppered in there throughout the week.  I'm really unhappy with what Verizon did to the Bionic with their 4.1.2 update.  Additionally, i cannot understand how my wife's Droid RAZR M has the "same version" of JB installed on it and my BIONIC is lacking features that she has.  For instance, we got Chromecast to play movies, etc from Android (and others) to the TV.  Her RAZR M can cast movies from Google Play Movies & TV app, but the same app on my BIONIC doesn't have that cast icon displayed.  I've read that this could be the fault of Google, but it seems odd. I can cast Play Music, and YouTube (Google apps), but not Play Movies & TV, or Netflix.  Verizon has treated the Bionic, and Bionic owners as second class (if that) for quite a while now. 

I would happily buy a new device, but without an upgrade due, anything comparable to what Bionic used to be considered [flagship] is way too expensive.  Actually, any device without the subsidy of the 2 yr contract is ridiculously expensive.  I have talked with VZW Customer service and sales reps, to no avail.  They read the cue cards and further the impression that Verizon Wireless doesn't give a rip about current customers.  They only want to draw in new customers. 

After over 13 years as a Verizon Wireless customer, i'm seriously considering dumping them and going to a carrier that doesn't choke the customer experience to a barely tolerable scenario, predicated by throwing your money away on a device that you can count on being adversely affected by the painfully slow software upgrade process, in itself, offering gimmicks to cover up the damage it does to overall performance of the phone they suckered you in with 6 months earlier.  The term update or upgrade used to mean a progressive iteration resulting in (at least- some) improvement. 

JB 4.1.2 on Bionic was a mistake for Verizon, Motorola, Droid, Google; whoever caused it. 

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Mraoul
Enthusiast - Level 3

It's not JB's fault, it's all of the bloatware that Moto and VZW put on it. Unfortunately the only way to make it better is to disable a bunch of the Moto and VZW bloatware elements -- which is not possible unless you head over to some other android forums and gain more access to do so (I don't think I can mention what I'm alluding to in this forum). After I disabled a bunch of things the phone runs much better than it used to.

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tysonef163
Enthusiast - Level 2

Mraoul,

are you a bionic user, or are your recommendations theoretical?  I've done all the "freezing" that i think the device can stand, and still function.  The fact for me (with 3rd Bionic now) is that 4.1.2 makes the device underperform.  I have no doubt VZW plays a large part in this.  My OP was simply a rant, after being recently mishandled (IMO) by VZW Tech Suppt and Sales.  I felt compelled to do it, BC it seems to me they don't care how they've messed this OS update up, and they are unbelievably inflexible when it comes to making a subsidy offering prior to the 2yr min contract expiration.  It seems like they are only this inflexible because not enough people are complaining or raising the issue of the 4.1.2 problem.  Maybe it's only me and my combination of apps that i use; IDK.  I've changed just about all apps i use in the last 6 months to try and get improved performance, but it isn't happening.

If you have definitive solutions that work on BIONIC running 4.1.2, I'd appreciate you sharing them.  I know all about the access you speak of.  Like i said, i've disabled just about everything i can think of that won't kill my OS, but the device is still a terrible underperformer, even compared to ICS version of software.

Thanks for sharing any personal experience with your BIONIC

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Ann154
Community Leader
Community Leader

Have you tried to factory reset the device without reloading the settings and applications?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Mraoul
Enthusiast - Level 3

This is not a solution. A smartphone is useless without your settings and applications. Otherwise, we'd all just buy 'feature' phones. I always laugh when I see this suggested (including by phone techs). I mean, have you ever heard a computer repair tech say "Have you tried re-installing Windows?"

Being forced to reboot daily and/or to FDR your device is a sign of a poorly designed or implemented OS. There are other ways to fix your phone even without the newer features of newer versions of Android. Running Trim, for example is one way (LagFix Free in the Play Store, also Google added Trim support directly into the OS, v4.3). Uninstalling bloatware would be another. If you're just out of resources (check using WatchDog or equivalent) you can uninstall apps that are taking up too much memory.

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Ann154
Community Leader
Community Leader

Google/Android has the option to backup and restore your settings and applications from the last device reported to Google. This can sometimes cause unwanted behavior in your phone after a factory reset including repeating the same issue that caused you to reset the device in the first price.

Factory reset without reloading the settings and applications is setting up the phone as if this is the first time you had an Android device. You have to manually connect to your wifi, and manually add your email accounts. The only applications installed on your phone at the factory default versions of the pre-installed apps. At this point, you setup only the absolute minimum to get a functional device including keeping off any downloaded applications. Run the phone this way for a few days to verify the issues from before haven't resurfaced. If all goes well, then you can start loading a application from the Play Store onto the phone. Use the phone and the new application for a day or two. If successful, install the next application. Repeat the process daily until you have your applications reinstalled.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Mraoul
Enthusiast - Level 3

I'm well aware, I was more commenting to how it is pretty much the goto process for most techs without looking at the alternative possibilities. It's like using explosives to kill an ant; it'll probably get the job done, but there are smarter ways to go about it, without incurring the hassle.

<< Discussion of moderation removed to comply with >>

Message was edited by: Verizon Moderator

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Mraoul
Enthusiast - Level 3

Yes, I have a bionic. I bought it at launch -- it was a horrible decision. Disabling apps doesn't do that much. << Discussion of rooting removed to comply with .>>  Honestly, at this point, you should look at new phones and possibly other carriers. Just dump verizon and don't look back. Once the Nexus 5 comes out, I'm jumping ship. There's a systemic problem within Verizon in regards to phones and their tyrannical control over them that won't be solved unless people start complaining or leaving.

Message was edited by: Verizon Moderator

Jakeman1
Master - Level 1

You can very easily disable these in Jelly Bean. First you need to uninstall any updates to the apps. Then from Manage apps go to the app you want to disable   open the icon and click Disable.

A decent list of what to disable is located below (but that varies from user to user as some people insist on using one or more of these).

Amazon Kindle

Amazon MP3

Apps (this is a Verizon Apps Store)

Backup Assistant (can be one of many variations of this)

NewBayService

Facebook

Google Play Books

Google Play Movies & TV

Google +

MOG Music

Music Store

My Verizon Mobile (also one of the largest Data Hogs)

NFL Mobile

Slacker Radio

Slingbox

Smart Actions

V Cast Tones

Verizon Video

VZ Navigator

YouTube

Quick Office

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Ann154
Community Leader
Community Leader

Those same apps could have been disabled with the ICS operating system too.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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tysonef163
Enthusiast - Level 2

i guess i didn't mention that.  going through 3 devices now, yes; starting form scratch and slowly loading minimal number of apps has been part of the process.  Even FDR after having latest device in hand for a month.  I will perform tolerably for a period, but then falls down on the job.  And to say tolerably, is still worse than it did on ICS, mind you.

It makes sense that if you load too many apps, you can expect it to affect performance, but it IS AN ANDROID device, after all, and is designed to run apps.  I'm finding that some apps are problematic, and i find alternatives to those to see if it improves. 

I appreciate your response, but what I'm really interested in is other BIONIC users that are experiencing and (hopefully) overcoming the same issues.  suggested troubleshooting by VZW support and non-BIONIC users isn't getting it done. 

What is your daily device?

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Ann154
Community Leader
Community Leader

I don't have the Bionic, but I still wanted to verify that you have any completed that step even if I did own one.

is one user I'm aware of on the community with a DROID Bionic.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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tikibar1
Community Leader
Community Leader

I saw this thread earlier and didn't respond because the OP said they are "interested in other BIONIC users that are experiencing and (hopefully) overcoming the same issues".  I haven't had any issues whatsoever with my Bionic.  But to add to the thread ... the only other things I can think of to try are a system cache clear (although the OP says they've done a FDR) and running the phone in safe mode (but again, the OP says they've tried eliminating troublesome apps).

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tysonef163
Enthusiast - Level 2

Tikibar1

yeah, i reboot AND separately clear cache at least once per day.  often, it is more than once.  I guess it's nice to know someone out there has a BIONIC and doesn't have these issues.  It must be my use scenario/apps combinations causing my problems.  I consider myself a heavy user (social network apps, corporate email and gmail, web, forums, Google DRIVE, Maps, I even interface with remote computer systems for work with my device).  Any chance you're not a heavy user, and therefore, not experiencing the lag i describe?

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Mraoul
Enthusiast - Level 3

Yeah, how many apps do you have installed and use on a daily basis? Social networking apps which seem to always run in the background are heavy on resource usage.

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Jakeman1
Master - Level 1

I have a Bionic and use each and every one of the steps outlined. I also have ZERO issues with my Bionic