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Backup Assistant says "No New Data" even when new entries made in my Droid X

I have my Droid X set up for a nightly backup. Every night it runs & then says "No New Data". I have intentionally added new contacts to my phone contact list to see if it is backed up & it is not. Does anyone have any idea what I am missing here? How is this a backup if it doesn't find & store the new information?

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bearone21

it won't duplicate what's in gmail contacts

Tidbits

DKGerman wrote:
I have my Droid X set up for a nightly backup. Every night it runs & then says "No New Data". I have intentionally added new contacts to my phone contact list to see if it is backed up & it is not. Does anyone have any idea what I am missing here? How is this a backup if it doesn't find & store the new information?

It will NOT back up Google contacts. You entry may be saved on Google contacts and not on the device itself.

Verizon_Support

Hi DKGerman!

I know safegaurding your contacts are extremely important! Our other community members bring up a great point! If these contacts are saved as Google contacts, then they won't be backed up to our Assistant program. You can login at google.com/contacts to see your recently synced contacts there. Keep me posted!

Thanks,

AdamE_VZW

Follow us on Twitter @VZWSupport

bearone21

the contacts link is no good for me

DKGerman

So, the contacts are not backed up to google either. Additionally, every time I enter a new contact it asks me where I want to store the new contact. My choices are Google, Backup Assistant, or Corporate Sync. I always choose Backup Assistant but still they are not there. I would happily back up all to Google & give up on this whole Backup Assistant mess, but not sure how to get all the existing onto Google. Seems really unfortunate & counter-productive to have to go through all this hassle! My previous (not Smart) phone seemed much more brilliant by comparison. I ran a nightly sync to Verizon & it sent my contact list to my online account. Simple & Smart. This "Smart" phone seems pretty stupid by conparison... lol. If someone can give me information about how to backup all my contacts to Google I will give up on Verizon Backup. If someone can give me information about how to backup realiably to my Verizon backup I will give up on Google. I just need something that actually works..

bearone21

i was able to select google as backup & don't get asked "where to", every time.

DKGerman

Yes, I can do that from now on, but I don't know how to backup my entire contact list to Google at this time....

Wildman

1. Log into Verizon Backup Assistant
2. Click on Export to CSV
3. Save File as (or Rename to) Contacts (it should already be converted to CSV so including .csv is redundant)
4. Log into Gmail/Google Voice
5. Click on Contacts
6. Click on Import
7. Browse for the Contacts (.csv) file
8. Click Import

9. Disable BA by going to Settings / Applications . Manage Applications / All Tab / Sync Service / Clear All

All contacts on your device should sync to Google if they are not in the BA backup... Now I do say should because no software is perfect.

DKGerman

But my contacts in my phone havent backed up to my Verizon online. How is exporting the online contact list going to capture that info? I don't understand...

bearone21

they won't, what is it that you don't understand?

they're backed up up if you export the gmail csv file, like wildman suggested & import the file into another program like b a, a different email account, hotmail, excite, yahoo, ad nauseum.... & there's your backup.

i have the gmail & account as well as ba & the contact list in yahoo is a duplicate of gmail

DKGerman

Here's what I am trying to fix.... most of my contacts are NOT backed up to either location. They are not in my Google contacts & are not backed up to my Verzon Backup assistant either. I can't seem to get my entire contact list backed up to 1 location. Most are ONLY in my phone. I will be happy to do whatever it takes to get them all to one location or the other, but can't seem to figure out how. The instructions I have been given here seem to rest on the assumption that all my contacts are in one remote location or the other. Since this is not the case, I need to figure out how to get them all out there somewhere before I can merge them to anywhere...

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