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Battery Drain!
macdaddyb1
Member

For the past couple of months no matter how much charge is left in my battery it gets drained to almost nothing between 7 and 8 pm every night.  Is this due to updates? Is the battery going bad? When this happens my phone heats up almost to the point of burning my hand when I touch it.

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Re: Battery Drain!
Not applicable

sounds like a bad battery. Anyways sounds like you have apps set to auto update. Turn that off. Not only will it waste power but it can use up your data. Also turn off background data.

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Re: Battery Drain!
B33
Sr. Leader

On the battery Could be might not hurt to get it Swamped out..b33

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Re: Battery Drain!
vzw_customer_support
Customer Support

Hi macdaddyb1,

Oh my! I would not want you to be walking around with a hot phone. Let's get this issue resolved. If you do have the application updates on your phone to auto-updated, please turn this option off. Applications are constantly updating and may cause your phone to overheat. Have we replaced the battery on your device? Please let us know if you still need assistance. Thanks.

NidiaA_VZW

Please follow us on Twitter @vzwsupport

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