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Battery and Powering Up/Down Issues
Taja1026
Member

I've had my Incredible 2 for less than a year and about a week ago the phone started losing charge quickly, powering off on its own, and recycling. I am using a wall charger and I have tried the various troubleshooting tasks mentioned in other discussions but now the phone is not turning on at all. The orange light blinks fast, then blinks slow, then stops blinking altogether. And the last time I did get it to turn on, even while it was plugged in the battery started losing charge immediately. Please help! I have had nothing but trouble with this phone and have had many replacements already.

Thanks,

Taja

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Re: Battery and Powering Up/Down Issues
vzw_customer_support
Customer Support

I want you to be able to use your awesome Incredible 2 @Taja1026. It's been a while since your post. Have you been able to get your phone to power on yet? If you're still having trouble, I'd highly recommend bringing your phone, battery, and charger into a Verizon Wireless store http://bit.ly/3SdsA for inspection so we can determine what's causing this trouble.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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