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Battery and charging issues
trfalsone
Newbie
‎08-31-2011 01:48 AM
I have a DROID X and have been having issues for the last few weeks with my phone staying charged and charging. I have had both my home and car chargers replaced. Everytime I charge my phone it says that it is charging bit the battery level does not improve. When I use my roommates charger it charges fine. Also the battery says I have a certain % of battery left then the next minute it goes down 10%andthat that happens whether it is charging or not. I don't know if a certain app could be causing this or if the phone is junk and I need to get it replaced. Its getting annoying that I have to charge it every night and can't be away from home because I wont have a charger. PLEASE HELP!!!
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Re: Battery and charging issues
gerio
Specialist - Level 2
‎08-31-2011 02:45 AM
It could be an app, the only way to be sure is to uninsrall your apps to see if anything changes.

You also might have a bad battery or possibly a bad charger port on the phone. How old is the phone? Batteries do go bad, although I usually can get over a year out of these batteries.

Finally, what you describe does sound like a real problem. However. I keep several chargers, both home and car, for charging when necessary. I leave the house with a full charge and by 3 or 4 pm, I'm down to 30%, needing a charge on the ride home. Battery life with the Droid X2 hasn't been great, but as bad as what you are describing.

Good luck,
Geri O
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Re: Battery and charging issues
dirkbonn
Specialist - Level 1
‎08-31-2011 03:13 AM

You say your phone charges fine with your roommates charger....  Sounds to me like you have a bad charger.  Have you tried your charger on your roommates phone?  If his/her phone won't charge with your charger, it's almost a certainty that your charger is the problem.

 

Good luck!

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Re: Battery and charging issues
trfalsone
Newbie
‎08-31-2011 03:24 AM
I got my phone in february. I have a Verizon home charger and a Verizon car charger and a 3rd party charger.

Yes it charges on my roommates charger just fine but any of my chargers don't work, they say the phone is charging but the battery life doesn't improve. I have not tried charging her phone with my charger. Sometimes my phone will charge on my chargers if my phone is off. But they are new chargers. I have a new battery on the way to try.
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Re: Battery and charging issues
trfalsone
Newbie
‎08-31-2011 03:26 AM
What app or type of app would you think could be causing the problem? I don't want to uninstall or factory reset my phone...if I wanted to do that I would just get a replacement phone. I do have an ATK on my phone...
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Re: Battery and charging issues
trfalsone
Newbie
‎08-31-2011 03:29 AM
Sometimes when I have my phone plugged in it seems to take away battery life instead of improve it.....im just trying to figure this out and try whatever I can without losing all my stuff again
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Re: Battery and charging issues
demmo86rt
Champion - Level 3
‎08-31-2011 03:47 AM
trfalsone wrote:
What app or type of app would you think could be causing the problem? I don't want to uninstall or factory reset my phone...if I wanted to do that I would just get a replacement phone. I do have an ATK on my phone...

From your home screen, press menu>settings>about phone>battery use (unless Moto moved it).  This will give you a list of apps with a percentage of how much battery they have used.  Also an app called system panel in the market will help you to monitor what  is using system resources.  I would also personally recommend uninstalling ATK, though not all users would agree with me.  Maybe try turning off autokill and see if that helps.  I do agree with dirkbonn, though, that it sounds like a bad charger,

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Re: Battery and charging issues
trfalsone
Newbie
‎08-31-2011 03:52 AM
Oh ok.....im confused about the ATK some say get rid of it others swear by it. As far as my charger they are brand new just got them.
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Re: Battery and charging issues
demmo86rt
Champion - Level 3
‎08-31-2011 04:04 AM

I'd say google android task killers and do some research about it, then make your own decision cause, you're right, some (like me) say they're evil and the bane of any android users existence, and some say your phone won't work without it.  Could be (assuming you're using a third party battery monitor app) that ATK is messing with it, but your issue sounds worse than that.  Also, if I remember correctly, Moto phones only report battery % in 10% increments, so that could be the problem.  I'm thinking that you need to do some more investigating into what is killing your battery and, if nothing apparent pops up, call tech support and see if you can get a replacement.

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Re: Battery and charging issues
trfalsone
Newbie
‎08-31-2011 04:23 AM
Im trying to investigate the problem...that is why I am here.
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