Battery and charging issues

[trfalsone]

I have a DROID X and have been having issues for the last few weeks with my phone staying charged and charging. I have had both my home and car chargers replaced. Everytime I charge my phone it says that it is charging bit the battery level does not improve. When I use my roommates charger it charges fine. Also the battery says I have a certain % of battery left then the next minute it goes down 10%andthat that happens whether it is charging or not. I don't know if a certain app could be causing this or if the phone is junk and I need to get it replaced. Its getting annoying that I have to charge it every night and can't be away from home because I wont have a charger. PLEASE HELP!!!

[#2]

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trfalsone wrote:
I have a DROID X and have been having issues for the last few weeks with my phone staying charged and charging. I have had both my home and car chargers replaced. Everytime I charge my phone it says that it is charging bit the battery level does not improve. When I use my roommates charger it charges fine. Also the battery says I have a certain % of battery left then the next minute it goes down 10%andthat that happens whether it is charging or not. I don't know if a certain app could be causing this or if the phone is junk and I need to get it replaced. Its getting annoying that I have to charge it every night and can't be away from home because I wont have a charger. PLEASE HELP!!!

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Hi there!

I'm sure this has been frustrating for you, but it sounds like it you've gotten it resolved. Going off of everything you posted, it does sound like a battery issue to me. Especially after you stated charging it seemed to drain the battery.

Please advise if this is correct once you've received the new battery!

Thank you!

[trfalsone]

Ok....I got the new battery friday. I had my old battery charged to 80%....then put the new battery in my phone n charged it to 90%. I.went to work and listened to music like normal. After lunch, and my battery drained to 15%, I switched batteries. Once I turned the phone back on it said my battery was at 15% eventho it had 80% when I took it out. Its like my phone didn't recognize the new battery. I don't know anymore.

[keiffers]

If that happened after getting a NEW battery then the phone itself has a problem. I'd be pushing for a replacement phone

[gerio]

What about the charger? Have you done any troubleshooting on it?

[trfalsone]

I haven't done much since I got the new battery.....like I said the phone didn't seem to register that I had the new battery in it....so right there made me believe its something with the phone...I wish there was something I could do instead of going right for a replacement.

[dirkbonn]

It always amazes me that people will spend money for $6-$700 without giving it a second thought, but then will go cheap on the charger.  The OEM one is $19.95 but they found one on ebay for $12.95.... for a whopping $7 savings.

I always purchase the OEM.  Sure they cost a little more but I figure, why take a chance for $5-10 bucks.  If it ever comes down to my charger fried my $600 Motorola phone, and they ask me if I was using an off-brand charger?   Nope, one of yours!    According to Jaque Clouseau..... the case is soll---ved! 

[galaxie500fb]

you can purchase an original motorola charger for less than $4.00 on amazon. I bought the stock battery new for just over $5.00. 

http://www.amazon.com/Motorola-SPN5504-SKN5004A-micro-USB-Charger/dp/B004EYSKM8/ref=sr_1_1?ie=UTF8&q...      

   i hope it`s ok to post a link.

[dirkbonn]

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galaxie500fb wrote:

you can purchase an original motorola charger for less than $4.00 on amazon. I bought the stock battery new for just over $5.00. 

http://www.amazon.com/Motorola-SPN5504-SKN5004A-micro-USB-Charger/dp/B004EYSKM8/ref=sr_1_1?ie=UTF8&q...      

   i hope it`s ok to post a link.

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Well there you go... cheap and OEM.  Best of both worlds.   Maybe this another positive thing to come from the manufaturers move towards a universal charger connections for phones.

Actually $3.48 and free shipping with orders over $25.  That free shipping is a BIG thing for those of us that live in Hawaii. Otherwise shipping kills us!

[TamaraH_VZW]

Hello trfalsone,

Wow! It sounds like you have done a great deal of troubleshooting!! Thank you community, as usual, you ALL offered great suggestions such as troubleshooting the battery, troubleshooting the charger,  removing advanced task killer and anti-virus apps and also Safe Mode.

I am curious to know whether or not the new charger is working for you.

If you have tried the brand new battery and the brand new charger and you are still having problems with the phone charging, then it is most definitely time to replace the phone.

If you need assistance with doing so, please PM me & I can order a replacement phone.

[gerio]

I have mentioned finding chargers on EBay for $12-14 bucks.

I'm talking OEM Motorola chargers in the original Moto packaging. Both home and car chargers.

But I'm liking that Amazon pricing.

Geri O

[evilynb3]

i have the original charger for both and neither one works. i believe it is a glitch in the droid htc 2

[B33]

Could be the Mini pin on your Device. But i would Go to the Local store an have them hook one of there's into it. And see if it Works..b33