Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Bluetooth Not Connecting
onemoreradar
Member

The Bluetooth in this ver 4.0.4 phone does not connect to any other bluetooth devices. I've tried other phone and PCs.  The discovery mode is initiated but the connection drops after a few seconds -  even with right credentials.........seems full duplex communication is not occuring..... Are there any known issues with the Android and/or HTC software causing this?

0 Likes
Bluetooth Not Connecting
demmo86rt
Leader
Leader

My wife has the same phone, and I was able to successfully connect it with a headset and with her laptop.  Also, I'm not sure what you mean in your reference to 4.0.4, but if you mean Android version, the DInc2 is still on Gingerbread, not Ice Cream Sandwich.

0 Likes
Re: Bluetooth Not Connecting
Ann154
Expert
Expert

If the OP actually has the Dinc 4G LTE model, then I do believe it is on ICS.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Bluetooth Not Connecting
vzw_customer_support
Customer Support

Hi Onemoreradar,

That's not good! I know how important your Bluetooth feature can be. Let's get this fixed. When did this issue start? What software version/build number is your device on? Settings>about phone>software or build number. Have you tried powering the device off>on, then attempting the connection? Keep me posted

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

0 Likes
Re: Bluetooth Not Connecting
kingverizon
Member

cutting on and off works

thanks

0 Likes
Re: Bluetooth Not Connecting
vzw_customer_support
Customer Support

Excellent! I'm glad that worked!

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Likes