Browsers, some apps keep quitting on Droid Incredible. Ideas before I reset phone?

agahran
Newbie

In the last month or so, my Droid Incredible has developed a really annoying problem. My full-featured web browsers (including Dolphin HD, and the stock "internet") won't run. They quit seconds after launched. 

 

Is anyone else seeing this problem? Know what's causing it? I know app conflicts can be very user-specific, but ya never know...

 

Opera Mini runs reliably, and Dolphin mini runs sometimes (but quits more often than it runs). So I am able to browse the web. But Opera Mini doesn't support "share page" functionality (via e-mail, bookmarklets, etc.), which is something I rely on heavily and am no longer willing to do without on a phone I'm paying $110/month for.

 

In addition, some apps I really like (including AppBrain and Shazam) also are quitting seconds after launch.

 

I've uninstalled all apps that I'm not using. I also uninstalled and reinstalled Dolphin HD and Mini, as well as the other apps that have ceased running. I've done the battery pull twice, and have also cleared the cache on most of my apps. I deleted a bunch of media files to free up space. No dice.

 

I'm at the point where I'm going to have to start uninstalling the apps that I'm using. I'm very reluctant to do this, since I just had to go through this tedious exercise a couple of months ago to correct a different problem. And if it is an app conflict, then I'm wondering whether backing up the apps to the SD card, resetting the phone, and restoring them would solve the problem. I mean, if I'm restoring the same apps, wouldn't it be likely that I'd have the same conflict problem?

 

My phone is not rooted, and I don't want to root it.

 

Can anyone suggest something else I might do short of uninstalling all my apps and doing a factory reset to try to fix this problem?

 

Thanks.

 

 

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OsheaG
Contributor - Level 2

What I recommend is you try a battery pull.  To do this please:

 

  • Power the device off.
  • Remove the battery.
  • Let the device sit for 15 seconds.
  • Replace the battery.
  • Power the device back on.

 

After this is completed, try to proceed with your regular tasks.

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Kira3671
Newbie

I have tried this and taking my battery out (while the phone was on AND turning the phone off first), and my phone still can't get 3G or any other internet besides wireless. Is there anything else I can try?

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scottie07
Newbie

I have the same exact problem, I pretty much can't even use my internet function with this phone. it always freezes and quits in the middle of anything. I'm kind of thinking it's a glitch with this phone unfortunately, I have a few friends who also have the same bad droid luck with the internet or any applications running properly. I'm wondering if a few of the phones just need to be re-called with the Droid HTC Incredible model. I'm paying for the internet service and wish I was just back to my simple LG phone with the 39.99 a month bill, that's about the quality of service I'm getting.

 

I wish I had better information for you, but I guess you can just re-set and delete all your applications over and over again like Verizon suggests. I'm tired and don't want to even bother at this point.  I want my money back for the internet service I don't get, very bummed indeed...   

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