- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm having problems with my camera on my HTC Droid Incredible 2. I open it, and it will only show me a black, blank screen. Is there any way that I can resolve this?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi PhonestarMG!
Lets take a look at this camera with you! Are you using any 3rd party camera/photo taking applications? First, lets remove the battery while the phone is on. Leave it out for 20-30 seconds then insert and power back on. After, open the camera and try to take a photo. Please remove any 3rd party camera apps if there are any. Keep me posted!
Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've tried it, and it didn't work. Is there anything else I can try?
Sent from my Verizon Wireless Phone
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
PhonestarMG , using the camera is very important because we capture the most precious moments with our phones. Is your phone damaged? I would also try enabling/disabling safe mode to check if an app is causing any functionality issues. Here are the steps http://tiny.cc/1h4fmw . Please keep us posted with the status of your issue. KinquanaH_VZW