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Camera Problems
PhonestarMG
Member

I'm having problems with my camera on my HTC Droid Incredible 2. I open it, and it will only show me a black, blank screen. Is there any way that I can resolve this?

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Re: Camera Problems
vzw_customer_support
Customer Support

Hi PhonestarMG!

Lets take a look at this camera with you! Are you using any 3rd party camera/photo taking applications? First, lets remove the battery while the phone is on. Leave it out for 20-30 seconds then insert and power back on. After, open the camera and try to take a photo. Please remove any 3rd party camera apps if there are any. Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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Re: Camera Problems
PhonestarMG
Member

I've tried it, and it didn't work. Is there anything else I can try?

Sent from my Verizon Wireless Phone

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Re: Camera Problems
vzw_customer_support
Customer Support

PhonestarMG , using the camera is very important because we capture the most precious moments with our phones. Is your phone damaged? I would also try enabling/disabling safe mode to check if an app is causing any functionality issues. Here are the steps http://tiny.cc/1h4fmw . Please keep us posted with the status of your issue. KinquanaH_VZW

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