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Camera and Black screen

Whenever I take a picture and then touch to view it bigger the screen goes black and I have to restart the phone in order to use it. It also does this when I go to view my pictures from a different area on the phone. Anyone else having this problem and if so found a solution for it?

Thanks

Comments

TheGreatOne

Apparently you are not the only one having the problem...check out this post HERE.

wchandy

My son had the same problem. After calling technical support and performing numerous steps (including a hard reset) it was determined that the phone needed to be replaced. Unfortunately, there is now a backorder issue and the replacement will not ship until at least August 3

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