Camera flash locks phone requiring battery removal - could it be related to SD card??

JoeNe
Contributor - Level 2

In another "solved" thread users are complaining of their phones locking up after taking a picture with the flash on.  It seems somewhat random and not related to anything else.  Some indicated resolution after charging their phone, which seems odd.

 

I had the same thing occur to me the other evening.  I was taking a series of pictures when one of them locked my phone on a dead screen.  The only resolution was to remove battery and restart.  The next evening I took another series of photos with no problems.  My battery level was about the same both evenings, probably around 65%.

 

I was following another thread on another forum about SD cards installed in the Charge.  Some were installed with class 4 cards and some with class 2 cards.  Class 2 is definitely slower than a class 4.  (Class represents the write speed of the card)  When taking high resolution photos or video there is a lot of lag as the pic writes to the SD card.

 

My thought is that our lock-up issue could be caused by lack of throughput to the card or a memory over-flow. Maybe someone with more technical expertise could chime in here . . . 

 

For those that have experienced the issue would you please post the Class of your SD card here.  The class # can be found next the where it says 32GB.  The number is very small in a circle.

 

Mine is a class 2.

 

 

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Paelex
Newbie

Mine shows a class 4.  

 

I specifically took some more pictures today with the flash and, surprise, surprise, it decided to work today and not lock up afterward (who knows what will happen if I try it again in a couple hours)!  

 

If it continues (and I don't request a replacement that may do the same thing anyway), it's annoying for sure, but not the worst glitch in a phone I otherwise love (not used to having a flash on my camera phone anyway), but I may need to get a case that is easier to get on and off...I'm also concerned about snapping the crappy plastic phone back into pieces....

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JoeNe
Contributor - Level 2

Well that blows my theory on it being the class 2 card.  I am going to continue to try and push mine to happen again.

 

Here are some other thoughts that could be causing it to lock up:

 

1. A sync at the same time as the pic being taken, background or otherwise

 

2. A conflict with another app - this would be very difficult to figure out since the problem is so random

 

Paelex, I agree with you that a replacement may not be an answer as it will be a refurb of someone else's previous problem phone.  I have the case / holster combo from VZ.  The case snaps on pretty easy and it protects the back of the phone well.  I take it off nightly to put my phone in the cradle.

 

 

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shaelo
Newbie

I don't know about you, but mine seems to do this once the battery gets too hot. The battery getting too hot may be another issue altogether, but once that happens, I know I can't take a picture with the flash.

 

If the battery is cool, I don't have any problems.

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