Can not power down my HTC Droid Incredible as the phone options menu will not display.

captgolf
Enthusiast - Level 2

Press down power switch at top of device for up to a minute and nothing happens. Options menu no longer appears. Had trouble with the device about  2 weeks ago where nothing would work and I was getting force close messages. Found a solution on this forum to fix the force close issue but then I could no longer power down the device.

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captgolf
Enthusiast - Level 2

I just resolved my orriginal issue with the power down by calling Verizon support (866) 406-5154. It was very simple while the phone was on just remove the back case and take out the battery. Then with putting the battery back in turn on the phone and when fully booted just try to power off and it worked.

 

There are many articles written about battery life in this community and in the documentation.

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4 Replies
aprsl
Newbie

I assume it's fully charged?

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captgolf
Enthusiast - Level 2

Yes fully charged, because I can not power off I have to charge it more frequently, like every night.

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sapphire
Newbie

I have the droid incredible; give me tips on the life of the battery.PLEASE

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captgolf
Enthusiast - Level 2

I just resolved my orriginal issue with the power down by calling Verizon support (866) 406-5154. It was very simple while the phone was on just remove the back case and take out the battery. Then with putting the battery back in turn on the phone and when fully booted just try to power off and it worked.

 

There are many articles written about battery life in this community and in the documentation.

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