Can't get PIX msgs

preppy5
Newbie

I recently bought a Droid X, and two of my friends tried to send me picture messages today. I could not receive either one of them. One was a Verizon customer, so it isn't other carrier issues. I am far from a techie, so any help in layman's terms would be of great help :smileyhappy: thanks

0 Likes
Reply
3 Replies
bearone21
Legend
how were they sent, as email or text? if email, did you setup the account if different fom gmail?

i find it easier to send pics as text messages.
0 Likes
Reply
LoydroidX
Contributor - Level 2

preppy5 wrote:

I recently bought a Droid X, and two of my friends tried to send me picture messages today. I could not receive either one of them. One was a Verizon customer, so it isn't other carrier issues. I am far from a techie, so any help in layman's terms would be of great help :smileyhappy: thanks


How is your signal strength...or theirs?    Also maybe ask Verizon techs to reset your profile.  This was done for me once.  I have no idea what the tech was doing...he just said he was resetting my profile.

0 Likes
Reply
KellyW_VZW
Specialist - Level 1

Hello,

 

Thank you Community Members for attempting to help another member. It is very much appreciated.

 

preppy5, please check your private messages for my response.

 

Thank you.

 

 

KellyW@VZWSupport

 

 

0 Likes
Reply