Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't get internet connection
jfd77
Member

Instead of shutting my phone off last night I chose sleep mode to see how this would compare.  However once the phone was back on I cannot access any app that requires the internet.  Any thoughts as to how I can fix this?

0 Likes
Re: Can't get internet connection
budone
Sr. Leader
Sr. Leader

Power down and power up the device. Or pull the battery for a minute

0 Likes
Re: Can't get internet connection
jfd77
Member

I did both already and still no luck.

0 Likes
Re: Can't get internet connection
budone
Sr. Leader
Sr. Leader

Have you gone into settings to see if mobile connection is on???

0 Likes
Re: Can't get internet connection
bearone21
Leader

"mobile connection on", where?

0 Likes
Re: Can't get internet connection
Cody21
Sr. Member

Do you have Menu / Settings / battery & data manager / Data Saver <- turned OFF?

Also, check:

menu / Settings / battery & data manager / Data Delivery  .. make sure DATA ENABLED is checked, and DATA ROAMING as well

0 Likes