Can't hear

[emt331]

I haven't dropped my phone and I haven't done anything new to it recently.  I can't hear the other person on the line talking to me.  I've tried the speaker phone and everything but I can't hear at all.  Please help!!!

[emt331]

I have tried turning off my phone and also taking the battery out.  It still didn't work

[jasnmar]

Apologies, but I have to ask. You have turned the volume up while on a phone call, correct?

I've had this happen a couple times, but a reboot has always fixed the issue.

Can you get the phone to make any noises at all?

Jason

[KinquanaH_VZW]

emt331, I am sorry your experiencing issues with the speaker on your phone. I have sent you a private message requesting additional information to assist you with your equipment issues.

KinquanaH_VZW