Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't make calls or send texts but can receive both.
rasta_love
Member

My Droid X can receive calls and text messages, but I can't make calls or send texts, how do I fix it?

0 Likes
Re: Can't make calls or send texts but can receive both.
vzw_customer_support
Customer Support

Hi rasta_love, I am sorry to hear your having issues with your Droid X not being able to make calls and send text messages. I like to help fix these issues. Did you install any resent device updates on your Droid X? If not, I suggest installing the updates via this link http://tinyurl.com/9lyahgr. If you have installed the device updates, then give a soft reset a try via this link to http://tinyurl.com/9df5cpm. Afterwards, test your device to see if you can make calls and send text messages. Post back the results. If you still have these issues, we can look into some additional options to resolve the issue and/or a valued community member could suggest some options.

Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport
 

0 Likes
Re: Can't make calls or send texts but can receive both.
Ann154
Expert
Expert

I would also reset the connection to the Verizon Wireless network.  Dial *228, option 1.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes