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Can't send AOL mail but can receive it

NJJoe
Newbie
‎01-28-2011 11:45 PM

I have had my Droid 2 for 3 months and still can't send AOL email but can receive it.  My outgoing settings are:  smtp.aol.com - port 587

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VZW_Zrock02
Contributor - Level 3
‎01-30-2011 06:32 PM

The best thing to do will be to go into the account menu and delete the account to make sure we set it up with the correct server information. The steps to delete the account are listed below:

 

  • Menu
  • My Accounts
  • Menu
  • Remove Account
  • Choose the AOL Account

Once you have done this we can re-add the account with the manual setup. The steps to do this are below:

 

  1. Locate and Select the Mail icon from your Applications Menu. You will see a place to enter your Username and Password.

  2. After entering your full email and password, select Manual Setup. You should now be on the Incoming Server page.

  3. Locate the drop down box at the top that typically displays "POP3" by default. Touch and change the selection to IMAP.

  4. In the Incoming Server box, change the entry so that it displays "imap.aol.com". Nothing else should need editing; Select Next.

  5. You are not on the Outgoing server page. Change the Outgoing server box so that the entry displays "smtp.aol.com". Nothing else should need editing; Select Next.

  6. Assuming everything went through with success, you will now be prompted to choose display/account names for the email. If you are planning on setting up multiple emails, then label so that you can differentiate this one from the others.

Once you have done this it will begin to receive emails with 15 minutes.

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