Can't send picture messages???

pdawgy
Newbie

Hello... I just switched from the ENV Touch to the Droid 2.  I have noticed that I can recieve photos on my new Droid, but every time I try to send a picture message, it comes up undeliverable.  What gives?  I have a text/pix/flix plan - Does this phone send in a format only recognized by other Droids or not recognized by other carriers?  I used to be able to send just fine with my old phone...

 

Thanks!

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7 Replies
TheGreatOne
Master - Level 1

Since you just switched, it may just be a temporary glitch and should fix by itself. If it does not then you can call customer care. You dont have data blocked on the phone right?

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pdawgy
Newbie

Thanks for replying...  I do have the data set to on and an unlimited data plan.  Also the 500 text/pix/flix package... still no dice.

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pdawgy
Newbie

Is anyone else experiencing this problem?

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pool_shark
Specialist - Level 1

Not me, I've been sending pic and video messages almost daily.

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TheGreatOne
Master - Level 1

you may just have to call tech support

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crazyred
Newbie

After talking with Verizon tech support for 40 minutes I finally just looked it up on the web, I read it on another siite but it did work for me.

Turn on Airplane mode, leave it on for a couple of minutes, then turn Airplane Mode back off, then try to send your message...

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john5152
Enthusiast - Level 3

I can't receive pics. checkd the download file and it is where it is supposed to be. I had to update handsent several times since had droid 2. Perhaps there is an issue. Had problems before. Just found a OS software update2.2.20 for phone just installed it.  Previous poster recommended to try enabling airplane mode for 4 min and then switched off. I did. And no effect. No pics. Got any ideas? Thanks in advance, john5152

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