Cant send on my SMTP server

David8
Newbie

I use Pair.com for my email and their SMTP server authenticates you to send when you check your POP3 or IMAP email.  My new Droid 2 cannot authenticate.  The identical settings on my Droid works fine.  (Two phone, two numbers.) 

 

Is there a difference between the two email clients?  Why are they behaving differently?

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Android10
Contributor - Level 3


Make sure you have the most updated software on the Motorola Droid 2.


 

From the main screen, touch menu tab
Touch Settings
Touch About Phone
Touch System Updates


 

Try checking the email settings for the Motorola  Droid 2.  Try removing the email account and re-adding it.  

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comedysportz
Newbie

I had the same issue on my Droid X. I could receive but not send email. I wrote to pair.com tech support and got the following response:

 

Try the following outgoing mail settings below first:

 

Outgoing Mail Server: relay.pair.com

Outgoing Port Number: 2525 or 465 (SSL on)

 

Authentication Type: None

 

If you are unable to turn off outgoing authentication on your Droid X mail 

client, try the alternative option below:

 

Outgoing Mail Server: masilma.pair.com

Outgoing Port Number: 465 (SSL on)

 

Authentication Type: TLS

 

Outgoing Username: (mailbox address)

Outgoing Password: (mailbox password)

 

 

The second option finally solved the issue for me.

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