This afternoon I loaded my message app and was shocked to see that all of my messages were gone. After chatting with many (incredibly nice and helpful) Verizon tech support staff, and being transferred to Samsung, the best they can do is ask me to send in the phone for a week and a half and they will analyze the problem, but they don't know how to get the messages back. It seems that this has happened before, though the Samsung support staff had no knowledge of it:
https://community.verizonwireless.com/message/793105#793105
I was wondering, are there any resourceful people out there who know where these messages disappeared to and how to retrieve them? I have no 3rd party messaging applications installed, I have not voided the warranty on my device, and I have not downloaded any shady/"battery saver"/task killer applications. My settings are set to keep all messages, and I have lots of internal memory left.
Frankly, the fact that this could happen and the inability to retrieve this data boggles me, and I expected better from this device, seeing as having my text messages deleted was why I refuse to get another Blackberry. I'm hoping to not add Samsung to the list of manufacturers I will no longer purchase from.
