Contact location
summitfly
Newbie

Some of my contacts show up in People, some in Touchdown-exchange. I don't remember selecting one or the other when entering a new contact.

How do I move a contact from one to the other? How do I know where a new contact will appear?

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JoeL_VZW
Verizon Employee

Hello Al Meitz

I would be glad to go over your contact questions with you. Touchdown-exchange is a third party application. It may have saved contact information in the application. Are all your contacts backed up with backup assistant or Google?

Please log into www.verizonwireless.comunder My Verizon and check your contacts. Please log into gmail. Are your contacts backed up there?

To ensure your contacts are saved to the appropriate place. Please go to Menu>Settings> Accounts> click on Touchdown- exchange and uncheck sync contacts. Then go to backup assistant or Google and sync your contacts.

Are you now able to see the contacts under the People application?

Please let me know if this helps, if not we can further troubleshoot with you.

Thank you

JoeL_VZW

Please follow us on twitter @vzwsupport

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summitfly
Newbie

Thanks for responding.

Yes, my contacts are backed up both in gmail and backup assistant.

I have un-checked the sync in Touchdown.

What I would now like to do is get all contacts in People rather than some in each so I can complete putting them into groups.

Is there a way to do that?

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