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Contact picture
gypsycat
Member

Pictures from my contact photos didn't transfer from my Incredible to my Incredible 2. Everything else did. Any suggestions?

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Re: Contact picture
vzw_customer_support
Customer Support

Gypsycat, we all like personalizing our phones and I’m here to help!

How did you backup your phone? Were the contacts backed up using Gmail or Backup Assistant? Are the pictures in the contacts from Facebook?

Did any of the pictures transfer over on the new phone? Please provide additional details regarding your issue so I can further assist.

John B

Follow us on Twitter @VZWsupport

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