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Contacts not saving?
gsgjlg
Member

Have noticed in last couple of days that contacts are being deleted from my list. I am adding them back; and receive message of contact saved; but still cannot be found in list of contacts.   They are not being assigned to any specific group.  Anyone else having this problem? Or suggestions on how to fix?

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Re: Contacts not saving?
vzw_customer_support
Customer Support

I have some suggestions to get you back up and running! My guess is that you have the group that the contacts are saving into hidden from view.  To select the contacts viewed in your people icon, please go to People> Menu Key> View> Make sure first option is unchecked. Make sure all groups (or the ones you want) are check marked so they show up when you click on your People icon. 

When you add a new contact, what is the default group it tries to save to? Any luck changing the group contact? Example: Change from Google to Phone.

Let us know if that helps!

Regards,

MikeS_VZW
Follow us on Twitter @VZWSupport

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