A few of my contacts have synced to online backup assistant (16 to be exact) but, I have 327 of them and cannot get to sync. Anyway to sync via usb connection?
I'm having the same problem. I have a few in BA and 50 in my phone. No matter what I try it wont sync. I don't sync my mobil contacts w/ Google so it can't be Google hogging them.
What happens when you open Backup Assistant and click Sync Now? I deciced to back my contacts with My Backup so I dont depend only on Backup Assistant..
backup assistant on phone says:
backed up : 16
pending: 0
Last backup: today
Last attempt: success
I press Sync Now and......................I get backed up : 16,pending: 0, Last backup: today,Last attempt: success. Same thing.
I log onto verizon website and hit sync now and same thing nothing uploads. I'm stumped.
There is currently a Backup Assistant sync queue issue between the BUA website and devices. The issue is being actively investigated by VZW Network teams. At this time we do not have an estimated time of resolution;however, our team is working diligently to resolve the outage.
MorganB,
Shall I presume that you deleted the message that I posted about this subject yesterday?
SO, its taking over a year, and you still havent solved this problem.
VERIZON, you suk.
@PhxMutt: I concur.
I've had my Droid for just under a month and I've already had it reset twice [because of keyboard malfunctions]. Both times some of my contacts were missing and some had been merged without my consent. [Names Jon and Johnny were merged; Two totally different people.]
It's so sad that this issue has yet to be resolved.
I am having this same problem. I've tried deleting all my contacts, then deleting Backup Assistant, reinstalling and trying to sync and a few contacts go through (16 more than yesterday, but now I have doubles out of nowhere) - really frustrating.
Well, I can add a contact online and it will sync to my phone, I can add a contact on my phone and it will sync online but,the 300 + contacts verizon employee moved over from my Nextel i880 via bluetooth will not sync. Only 16 of them. He moved via bluetooth and linked through google. Any ideas? Thanks
I spoke to a very knowledgable Verizon Wireless Tech Support person today. Bottom line: Backup Assistance does not work with Droid X at this time.
Best solution: get yourself a gmail e-mail account (if you don't already have one), and set your contacts to sync with that account. If Verizon ever does fix the BA interface with Droid X, you will simply have 2 backups of your data. Nothing wrong with that.
Once I switched everything to Google (calendar, e-mail even with a personal domain name, and contacts), I am loving my Droid X. Working with Outlook and/or a Microsoft Exchange sever was a ridiculously frustrating experience - even when I was using "Touchdown" as the workaround.
Good luck!
BigDaddyCmC,
You wrote: "I spoke to a very knowledgable Verizon Wireless Tech Support person today. Bottom line: Backup Assistance does not work with Droid X at this time."
That is not correct. Backup Assistant works perfectly on my Droid X and has been since early August.
However, I have been frustrated with Verizon Wireless' inability to make it work with my wife's separate contact list with her Droid 2 for the past several weeks that she's had hers. In fact, I received a call yesterday from their Network Repair Bureau which has been trying to resolve the problem. They've phoned my home at least once a week to keep us posted about my NRB ticket.
I have a Droid 2, and about half my contact data recently disappeared - I was backing up to Google. Web searches indicate this happens sometimes. I look at the VZ BU Assistant page and it shows no contacts, though my phone says it's syncing every night. I have no idea what's going on, or even how to make sure my contacts are all backing up someplace that actually works!
This is very very bad design/communication, if I worked for VZ I'd be embarrassed and looking to work someplace else if I could.
I would just turn off BACKUP ASSIST and use GOOGLE. Google *SHOULD* show all your contacts - assuming you put them in Google first, or when you add a CONTACT on the Phone you select GOOGLE as the Account (when you get that pop-up for location to save). Google works very very well for this.
Google appears to have "lost" about half my contact data - bits and pieces of files, addresses but not phone numbers, that sort of thing. I am stunned, honestly. I've been trying to figure out if it got saved anywhere else - BU Asst. was my last hope. Originally I hoped I'd just set some kind of view filter, but that doesn't seem to be the case - the information is just gone.
Are your contacts correct online in GOOGLE MAIL? If it's just the info on the phone that appears wrong, just REMOVE the Google Account and re-add it. Should straighten it out. if the info is wrong on GOOGLE MAIL online, you'll need to straighten it out online and it will then get sync'd to the phone.
No, about half my contact data is gone from both Google and my Droid. Literally was there one day and gone the next. I don't know if there's an old backup anywhere - trying for a refresh on Google hasn't helped, which alarms me greatly. Of course, Google has almost nothing for support, so I'm limping through trying to figure out my options here.
Can you elaborate what you mean about "half my contact data" is gone? because Gingerbread changed how contacts LINK together, and no longer supports some field - like Birthdays, etc ... so maybe that's what you're seeing - the affect of GB. Initially I was thinking that you LOST actual Contacts ...
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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