Corp Email issue

pjmason
Newbie

Just got my Droid last week and have been fine. Corp. email stops pushing and alerts do not sound. I remove the battery and do a hard boot, and seeing to work then stops again. If I go into the email folder then it will communicate, but if I am not using the phone, the email does not come through. I have configured push option on and all setting per Verizon look good.

 

They say the next step it a crash and burn and start over. Any suggestions first?

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bosslady85
Specialist - Level 1

Check your corporate email delivery setting.  The steps are below. Hope this helps!

 

  • Open Applications tray
  • Tap on Email application  
  • Your Default email account will be displayed.  (this is adjustable in email settings menu)
  • Press Menu hard key 
  • Select Email settings:         
  • Email settings menu will be displayed:      
  • If you are not within your Corporate account, select Default email account and select the name of your Corporate sync account. Close email application and re-open to view corporate account. 
  • Touch Notifications to bring up Notifications option menu:
  • Adjust notifications appearing in the status bar: Turn on (Checked) or turn off (Unchecked).
  • Touch Select ringtone to change the ring tone for this account.
  • Tap Vibrate to activate vibrate mode when you receive notifications from this email account.
  • Touch Email delivery to change the frequency that emails is pulled to the device (Selections: Data push, Fetch schedule, or select to sync over WiFi only.
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