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Corporate e-mail no longer works after software update

I recently upgraded to GB and can no longer get my work e-mail through Corporate Sync. "The device cannot be provisioned on this server." My IT group has changed nothing on their end. I've tried several freeware apps with no luck getting errors like "This server requires security features your phone does not support." Up until the software update, my phone was fine and I'd been syncing for eight months using corporate sync.

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curtterp

Did you try deleting the corporate account and then setting it back up again?

There might be something corrupt in the account after the upgrade to GB.

markorws

Thanks for the reply. I've actually tried a couple of times to re-enter the account data. In fact, I had this problem with my original Droid X after the upgrade, then received a replacement Droid X when some of my buttons stopped working, and now have the same problem with the replacement phone. So the first phone with the problem was an upgrade, the current phone had the upgrade installed when I got it. No joy on either...

p38flnp38fln

I had to set up a user on our Exchange server with features explicitly not required to get around a similar problem. I also think I had to turn all of the features on and back off on his account to finally get it to sync. It was fun.

Cody21

Have you tried the CLEAR CACHE procedure? I would Delete the Account again, as well as the APP, and reinstall the APP and set it back up ...

SteelerFan

Try going in to OWA and mobile devices and deleting the phone and delete the account and try adding it again.

JoeL_VZW

Thank you to the community for the replies.

Its very frustrating to be having email issues. I'm here to help. Did Any of these suggestion resolve the issue? Have you downloaded any applications that effect or sync email? Are you still experiencing sync issues? As long as your device is backed up with Gmail and you know that log in information. Please hard reset the device and attempt to add the corporate e-mail again.

Thank you

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