D2G charger acting up

snowball09
Newbie

I have a motorola issued charger for my D2G and up to this point(i've had the phone for almost 6 months) the charger has been charging the phone w/o a problem. Over the last few days, the charger will randomly stop charging the phone while i have it sitting on a table. I want to know if i have shell out for a charger or if i need a new phone.

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DionM_VZW
Verizon Employee

Hi snowball09! Thanks for letting me know about your concerns over the charger for your D2G. Although I regret what you're experiencing, you can feel confident that as long as the device isn't damaged the charger is covered under a 12 month warranty. In order to help you, I'll need to review your account. If you still need assistance, please send me a personal message through this forum. Please include your name, your mobile number, a phone number that I can call you on (different from your mobile number) and a good date and/or time for me to call. Thanks again!

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